Ray R. , First Visit
Very responsive and respectful staff! Great customer service. Had an appointment for an alignment. Was seen and done on time. Randy at the counter was great.
Sandra S. , Great, quick service!
Randy, the manager is very accommodating, knowledgeable and nice! Very dependable work!!
Marrianne/Randall M. , Auto Mechanics You Can Actually Trust
Tony and his staff are fantastic. You know when you take your vehicle there, you will get an honest assessment and fair price for the work needed – and they won’t try to up-sell you on things you don’t need. For us, we have two older vehicles that sit for long periods of time when we are not in Arizona. Most visits, there is something that goes wrong with one of them at a very inconvenient time. Often, we end up calling Tony, with no notice and ask him to help us. Even though he has to squeeze us in, without an appointment, he always makes it happen. That is golden to us! We wouldn’t take our vehicles anywhere else.
John P. , Great Experience
Had an issue with Tire pressure monitor coming on for one of my tires. They checked out the tire thoroughly and found no leak. It gave me peace of mind that my tire was okay. They did not even charge me for the work they did. I was very appreciative and I will not hesitate to come back there for other services. Thank you very much.
Joe S. , Did it when they said they would and on time even though I got a discount
Everything was done perfect no problems would recommend to anybody very rare in today’s business world
Ramon O. , Professional, courteous, overall enjoyable experience
A car shop that prioritizes great customer service is difficult to come by. This place reminds me of my favorite tire shop, Discount Tire. Great employees who make sure they keep you informed and prioritize good customer service, honesty, and professionalism. I came in for a Groupon purchased tire alignment, which which happily accepted. Some places can scoff at a Groupon – but they happily accepted it, hassle free.
My vehicle (full size truck) was found to have a significant amount of rust on the suspension and alignment-related parts. They informed me of this and gave me an updated estimated time of work and let me know that there would be a potential extra charge. They were able to work around it, though, and were honest enough to tell me so without charging me extra. That speaks volumes of their customer service and honesty, as any business can easily make more money without being completely honest. The work was done quickly and accurately, providing me a receipt and printout of the alignment pre and post results.
Between the clean, organized sitting area with free soda/water, snacks, and magazines, to the employees, to even the prices, this place is a home run and a true example of what auto shops should aim to be. You pay them, they take care of you, and they show that they want you back for any car work you need, simple as that!
Ronald W. , Both Front Tires Flat
Talk about service. My son blew the two front tires on his car. A tow truck was called and the arrive time was a two hour window. Contacted Performance Automotive and Tire Center to inquire about tires and to inform them that the car was being towed in. As we were literally across the street from the store and waiting on the tow truck(we were nearing the end of the arrival window), two service techs came to the parking lot, jacked the car up, removed the two tires, took them back to the store, replaced them, returned to the car and put the tires back on the car. And the tow never arrived and was called off. That is service above and beyond. Greatly appreciated.
Jennifer S. , Excellent
Anonymous , Only place I trust with my vehicle.
Customer service is the best.
Cheryl B. , Oil change, Filter replaced
Very personal, friendly, answered all my questions, my truck was done sooner than expected. As an older person they all were really awesome.
Marc S. , Very Good Service
Very friendly and efficient. Service was completed by the time stated. Cost was also reasonable.
Tiffany K. , Simple repair. Super honest repair shop.
I cannot say enough about how honest and decent the gentlemen who own and run this shop are. As a woman I am used to being talked down to and overcharged by repair shops. I found this company on Groupon and the reviews seemed almost too good to be true but they were dead on. Randy the manager didn’t hesitate to tell me that several of their recommendations could wait another 6-8 months and didn’t put on any pressure when I agreed to do just the repairs necessary to get my car back on the road. Thank you Randy and Tony. You’ve made a customer for life!!
Chris S. , Outstanding Service
Randy at the front desk was outstanding. Super friendly service.
Heidi W. , I will definitely go back!
They guys here are extremely nice and very professional. The lobby, counter and garage appeared very clean and well kept. I will for sure go back.
Sarah J. , Quality work, trustworthy.
Great job with my vehicles, very happy with the work done and customer service.
Anonymous , Awesome
I’ve been getting my oil changed here lately and I really like it. The people are great- friendly and informative and the service speaks for itself. I’ll be a customer for life 🤘🏼
Nahir L. , Synthetic Oil Change
I highly recommend this place, they were professional and friendly.
They were above and beyond giving me a detailed list of future services without pushing me to buy it, not sales at all, only recommendations.
Ellis P. , Amazing people, amazing service!
Great people! Didn’t have the equipment to fix my vehicle (very specific technical issue), but still spent a few days rooting around for the issue. They were nice enough to not charge for my visit as well. Definitely will be coming back in the future.
David F. , Breaks and alignment
Been going to Performance for years. They are not always the least expensive, but are far cheaper than the dealership. So if i can get the work done for less why do I keep coming back? The service and quality they provide are outstanding. I trust their work and if they tell me something needs to be fixed I KNOW it needs to be fixed.
Cardell S. , Fast & Friendly Service
First time here. Hows that old saying go? “First impressions are lasting impressions”.
My first impressions of the this place are very good. Before I even Get into my personal experience. I observed a couple interactions with other customers, specifically female customers. The way they spoke to them, was very polite and respectful. At no point did I feel that they were trying to pull anything over on people who don’t know what’s going on.
Ok back to my situation. I got an alignment on a lifted/modified vehicle. They explained before the service that if anything extra was need that there will be extra charges. I agreed to these terms. The alignment didn’t take long Less than an hour. When it was finished the service writer informed me that a certain adjustment point on my vehicle was maxed out and the alignment is as straight as it can be. I had no problem with this at all. After driving the vehicle home. I was very surprised and pleased with the alignment. It drives so much better.
I’m very happy with my service. Start to finish.